Your experience step-by-step
Step 1: Book a car
- Access our Car Rental Platform.
- Select your travel dates and choose a car from our collection. You are free to choose either deposit or insurance.
- Enter your personal info, payment details, and confirm the reservation.
- Once your booking is confirmed, you will receive an email confirmation.
Step 2: Your arrival
Meet us and pick up your car at:
- Option 1: Our office in Malaga Center.
- Option 2: We can deliver a car to Malaga Airport or your holiday home on the Costa del Sol.
In both cases, our team will present and explain to you how to use the car.
Step 3: Car return made easy
- Full-to-Full Policy: Ensure the tank is full before returning.
- Return Locations: Drop the car off in the city center of Málaga (Teatro Square) or at Malaga Airport.
- Deposit Refund: We’ll verify the car’s condition and process your deposit refund promptly.
Book now
Need assistance?
Our team is here for you every step of the way. Reach out anytime!
- +34 951 745 385
- car-rental@rems-group.com
FAQ
1. How do I access the platform to book a car?
After booking your holiday rental, you’ll receive a confirmation email with access to our Guest Guide. Inside, you’ll find a link and an exclusive discount code for premium car rentals. Alternatively, you can find the Car Rental Page here.
2. Can I rent a car at Málaga airport?
Yes, we offer car hire at Málaga airport for your convenience. You can pick up your premium convertible directly at our Airport Office, ensuring a seamless start to your journey.
3. Is it possible to hire a car in Málaga city center?
Absolutely! We provide the option to rent a car in Málaga center. Simply let us know your preference during the booking process.
4. Can the car be delivered to my holiday rental?
Yes, we can deliver your car to your holiday rental. This service adds convenience and ensures you’re ready to explore without delay.
5. What is included in the car hire price?
Our rental price includes the car, insurance, and roadside assistance. Additional services, such as delivery or early returns, can be added for a fee.
6. Do I need to pay a deposit?
Yes, a deposit is required for all rentals. You can pay the deposit online before pickup or delivery to make the process faster and hassle-free.
7. How do I return the car?
You can return the car at Málaga airport, Málaga city center (Teatro Square), or another pre-arranged location. Make sure the tank is full, as we follow a full-to-full fuel policy. After verifying the car’s condition, your deposit will be promptly refunded.
8. What documents are required to rent a car?
You’ll need a valid driver’s license, a passport or ID, and a credit card for the deposit. Please ensure these are ready during the booking process and at pickup.
9. What is the cancellation policy?
We have a partially refundable cancellation policy:
- Cancel 30+ days before check-in: 80% refund.
- Cancel 7–30 days before check-in: 50% refund.
- Cancel less than 7 days before check-in: 20% refund.
- Cancel on the day of check-in: No refund.
10. What if I experience issues with the car during my rental?
Our premium car rental service includes 24/7 roadside assistance. Contact our team immediately at +34 951 138 327, and we’ll provide support to resolve the issue.