Guía paso a paso para reservar su coche descapotable
Paso 1: Reserve su coche
- Acceda a nuestra plataforma de Alquiler de Coches.
- Elija el coche que desee de nuestra colección.
Paso 2: Antes de su llegada
Una vez que su reserva esté confirmada, recibirá:
- Detalles del alquiler y los términos.
- La opción de pagar su depósito y realizar el check-in en línea para agilizar la recogida.
Paso 3: Recogida de su coche
Opción 1: Recójalo en nuestra oficina del Aeropuerto de Málaga a la hora que le convenga.
Opción 2: Entrega en su alojamiento vacacional.- Llevaremos su coche a cualquier dirección que elija.
- Pague su depósito y firme el contrato en línea para ahorrar tiempo.
Paso 4: Devolución del coche
- Política de depósito lleno: Asegúrese de que el tanque esté lleno antes de devolver el coche.
- Lugares de devolución: Puede entregar el coche en:
- El centro de Málaga (Plaza del Teatro).
- El aparcamiento del Aeropuerto de Málaga.
- Reembolso del depósito: Verificaremos el estado del coche y procesaremos el reembolso de su depósito rápidamente.
¿Necesita ayuda?
Nuestro equipo está aquí para ayudarle en cada paso del camino. ¡Contáctenos en cualquier momento!
- +34 951 745 385
- car-rental@rems-group.com
FAQ
1. How do I access the platform to book a car?
After booking your holiday rental, you’ll receive a confirmation email with access to our Guest Guide. Inside, you’ll find a link and an exclusive discount code for premium car rentals. Alternatively, you can find the Car Rental Page here.
2. Can I rent a car at Málaga airport?
Yes, we offer car hire at Málaga airport for your convenience. You can pick up your premium convertible directly at our Airport Office, ensuring a seamless start to your journey.
3. Is it possible to hire a car in Málaga city center?
Absolutely! We provide the option to rent a car in Málaga center. Simply let us know your preference during the booking process.
4. Can the car be delivered to my holiday rental?
Yes, we can deliver your car to your holiday rental. This service adds convenience and ensures you’re ready to explore without delay.
5. What is included in the car hire price?
Our rental price includes the car, insurance, and roadside assistance. Additional services, such as delivery or early returns, can be added for a fee.
6. Do I need to pay a deposit?
Yes, a deposit is required for all rentals. You can pay the deposit online before pickup or delivery to make the process faster and hassle-free.
7. How do I return the car?
You can return the car at Málaga airport, Málaga city center (Teatro Square), or another pre-arranged location. Make sure the tank is full, as we follow a full-to-full fuel policy. After verifying the car’s condition, your deposit will be promptly refunded.
8. What documents are required to rent a car?
You’ll need a valid driver’s license, a passport or ID, and a credit card for the deposit. Please ensure these are ready during the booking process and at pickup.
9. What is the cancellation policy?
We have a partially refundable cancellation policy:
- Cancel 30+ days before check-in: 80% refund.
- Cancel 7–30 days before check-in: 50% refund.
- Cancel less than 7 days before check-in: 20% refund.
- Cancel on the day of check-in: No refund.
10. What if I experience issues with the car during my rental?
Our premium car rental service includes 24/7 roadside assistance. Contact our team immediately at +34 951 138 327, and we’ll provide support to resolve the issue.