Holiday rental management
Premium service for luxury properties in Malaga & Costa del Sol
Why choose us?
We offer a premium property management service for demanding owners, based on 3 core principles:
According to the most popular Airbnb rental analytics platform AirDNA, we are number 1 in quality among the top 20 Airbnb managers in Spain, with an average rating of 4.8/5 on Airbnb and 8.8/10 on Booking.com out of 7000+ reviews .
From the reservation until the check-out, we take care of our guests as if they were friends in order to maintain the welcoming spirit of an Airbnb.
We personally greet each traveler, each guest has access to a personalized portal where they can find additional services, customized itineraries & special discounts agreed with all kinds of providers (activities, guide tours, restaurants, spas, etc.).
Airbnb contacted us to communicate that we are the number 1 account by sales figures on their platform in the city of Malaga.
In fact, last year our vacation rentals outperformed the market by an average of +61% in revenue and +22% in occupancy.
This result is the outcome of our efforts in terms of quality to optimize the profitability of our owner clients.
Our knowledge of the market and advanced algorithm enables us to obtain optimum result on the average occupancy and daily rate.
Thanks to our efficient housekeeping teams, we do not need to block 1 day and “lose” a potential reservation after each check-out.
We also authorise reservations for a minimum of 1 day so as not to lose out on potential income from last-minute bookings or “gaps” between 2 stays.
Our operational excellence and the quality of our guests’ experience have enabled us to obtain the ultimate label on Airbnb: the SuperHost status, a seal of excellence and a criteria for the most demanding travelers.
According to an Airbnb report, SuperHosts average +22% revenue compared to regular hosts for similar listing.
Your property will stand out on the market thanks to our professional photographer and home stager, supported by our Design department.
Our marketing team will ensure the creation and broadcast of your listing on 40+ of the most famous online travel agencies, as well as our own comission-free booking site.
It will appear in 5 languages in order to attract international travelers.
We choose not to use subcontractors.
This choice enables us to guarantee an impeccable standard in all the services that we offer you, as they are all directly provided by REMS employees.
The result of this is a better security in your property: we never give access to anyone who is not a REMS employee, or our guest who is registered with the national police.
We have also chosen to be present, with offices in each city where we operate. This helps us guarantee a proper welcome experience and to be available for our guests.
Our team will be delighted to welcome each traveler, to advise them on the rules, how to access the property, to offer advice on tourist activities, and even to provide refreshments and luggage storage if required.
This on-site presence also enables us to be available very quickly when the guest wishes to be received in your property, as well as for maintenance operations, optimising guest satisfaction.
Our team cleans, repairs, does quarterly inventory and proceeds to any necessary improvements.
We keep a deposit for each reservation, your property is then inspected by our staff at each check-out.
If we notice any damage or theft, we would charge the corresponding amount from the deposit and proceed with the necessary repairs and replacements.
To ensure the complete delegation of your property management, we take care of:
- Declaration of holiday rental activity.
- Obtaining architectural compliance documents.
- Legal guest registration with the police system.
- Monthly and yearly rental activity reports.
- Supply management & invoices storage.
- Management of insurance cases.
- Representation in legal tourism and police inspections.
- Meetings & communication with the community.
- Mail retrieval.
You can monitor the activity of your holiday rental property in real time with our owner app:
- Sales figures.
- Number of guests.
Each month, you receive a complete report to follow the activity of your property with:
- Gross and net income in a detailed invoice.
- Links of all your listings.
- Statistics and guest reviews.
- Photos and videos of eventual technical interventions.
- Any relevant information.
Once a year, we send you a complete report of your rental’s performance.
Every quarter, we carry out an entire check of your property:
- Full inventory.
- Photos and videos of the current state.
- Maintenance and repairs.
- Recommendations from our interior designers.
Each owner has their own WhatsApp group to communicate efficiently with our team 7 days a week.
There will be a manager assigned to your property, who will be happy to answer any questions you may have.
Our results vs. the market
Thanks to our quality-focused positioning, in 2023 our vacation rentals outperformed the market by an average of +61% on the revenue and +22% on the occupancy.
Average REMS occupancy
Our results vs. the market
Thanks to our quality-focused positioning, in 2022 our vacation rentals outperformed the market by an average of +61% on the revenue and +22% on the occupancy.
Average REMS occupancy
Our rental management in numbers
Obtain your rental forecast
We will contact you to evaluate your potential income and provide you with all the details.
There are 2 main criteria for us to start managing a property:
1. Location: our operating area is Malaga city center, Torremolinos and Benalmadena.
2. Design: our guests have high standards while choosing their holiday rental. In case your property requires a renovation, our Design department can offer the best tailor-made for your Airbnb.
We apply our commission on the net income, and not on the gross income as many management companies do.
The net income corresponds to the gross income minus platform fees (Airbnb, Booking.com, etc.) and cleaning fees.
Our fees are calculated individually and according to a series of factors: the location, the size, the design quality, the features (swimming pool, private rooftop, parking, etc.), and the number of properties owned.
To receive a performance forecast and a presentation of our offer, please complete this form.
Our clients have the flexibility to terminate the contract at any time.
An owner pays all the bills related to the property: water, electricity, gas, and internet bills.
We optimize the occupancy rate and thus your income by giving the guests the possibility to rent your property from 1 to 60 nights (maximum legal period).
0 nights: we take care of the cleaning within a few hours between each check-out and check-in. This allows us to optimize your occupancy rate, and therefore the profitability of your accommodation.
The guests pay for the cleaning service and the applicable hotel tax.
Depending on the size of your property, we define a fixed price applied to each stay. This price is based on the number of spaces: bathrooms, bedrooms, terraces, hot tubs, living room, kitchen, etc.
More than seventy investors and property owners trust our service. Here are the stories of some of them: