Our car collection
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Get the exact car you see
Delivery wherever you want on the Costa del Sol
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The rental process
Step 1: Book
Choose your travel dates and explore our premium vehicles selection in our booking system.
- Select between a refundable deposit or a full car insurance.
- Provide your personal details and payment information to confirm your reservation.
Step 2: Car collection
Upon your arrival:
- Enjoy free pick-up at our Málaga city center office or
- Choose delivery to Málaga Airport or directly to your holiday accommodation on the Costa del Sol.
Our agent will welcome you, explain the car’s main features, and ensure you’re ready for your journey.
Step 3: Drop off
- Full-to-full policy: Ensure the tank is full before returning.
- Drop off locations: Málaga city center (Plaza del Teatro) or Málaga Airport.
- Deposit refund: Once the car’s condition is verified, we’ll process your refundable deposit.
Step 1: Book
Choose your travel dates and explore our premium vehicle selection in our booking system.
Select between a refundable deposit or full car insurance.
Provide your personal details and payment information to confirm your reservation.
Step 2: Car collection
Upon your arrival:
- Enjoy free pick-up at our Málaga city center office
- Choose delivery to Málaga Airport or directly to your holiday accommodation on the Costa del Sol.
Our agent will welcome you, explain the car’s main features, and ensure you’re ready for your journey.
Step 3: Drop off
- Full-to-full policy: Ensure the tank is full before returning.
- Drop off locations: Málaga city center (Plaza del Teatro) or Málaga Airport.
- Deposit refund: Once the car’s condition is verified, we’ll process your refundable deposit.
FAQ
1. What documents are required to rent a car?
To rent a car, you’ll need:
- A valid driver’s license (class B).
- Passport or ID.
- Credit card for the deposit (if opting for deposit instead of insurance).
IMPORTANT: If your license was issued outside the EU or EEA, you’ll also need an international driving permit from your country of origin.
2. Where can I pick up or drop off the car?
You can collect or return the car at Málaga Airport or Málaga city center (Plaza del Teatro).
We also offer delivery to your holiday rental anywhere on the Costa del Sol (extra charge based on distance).
3. What’s included in the rental price?
The rental includes:
The vehicle itself
Basic driver insurance
You can choose to add extra insurance coverage or pay a refundable security deposit instead.
4.. Do I need to pay a deposit?
Yes, a deposit or full insurance is required.
You can pay the deposit online before collection or upon delivery to speed up the process.
5. What is the cancellation policy?
We have a partially refundable cancellation policy:
- Cancel 30+ days before check-in: 80% refund.
- Cancel 7–30 days before check-in: 50% refund.
- Cancel less than 7 days before check-in: 20% refund.
- Cancel on the day of check-in: No refund.
6. What if I experience issues with the car during my rental?
In case of an emergency, contact the insurance provider directly using the phone numbers in the car’s document folder.
If you need further assistance, reach out to our support team.
7. Didn’t find what you were looking for?
If you didn’t find the answer you’re looking for, our team will be happy to help.
Reach out to us at:
car-rental@rems-group.com,