About us
REMS is the top quality Airbnb management company in Spain.
We provide holiday experience to our guests and a full scope of services to property owners; Real Estate, Reform and Interior Design, as well as Rental Management and Housekeeping in the most valuable locations of the Costa del Sol.
Excellence and organization are our mottoes, our multicultural team is determined to face ambitious challenges, in order to grow and establish ourselves as a leader in the industry.
Your mission
Are you a student eager to gain real-world experience in hospitality? We are offering curricular and extracurricular internships, starting from this February, for the position of Guest Service.
You will have the chance to work on real projects, interact with international guests, and develop key skills for your future career in a supportive and dynamic environment.
As a Guest Service Intern, you will help our team ensure our guests have a seamless and memorable experience. Your responsibilities will include:
- Guiding guests using our communication tools (PMS and phone calls).
- Welcoming guests to the properties and assisting during their stay (check-in).
- Offering additional services to guests (guided tours, extra cleaning, breakfast, etc.).
- Providing information and recommendations on local attractions, dining, transportation, and cultural events.
- Supporting reception duties in our office.
Skills and Qualifications
- Currently pursuing a Bachelor’s or Master’s degree in Business Administration, Tourism, Hospitality, or any relevant field.
- Fluent in English and Spanish (both written and spoken) – mandatory.
- Strong organizational and communication skills.
- Mandatory: comfortable using electric scooters. Driving licence is a plus.
Life of a Guest Service Agent
In this video our GSA Yasmin tells about her day-to-day tasks and responsibilities.
Life of a Guest Service Agent
In this video our GSA Yasmin tells about her day-to-day tasks and responsibilities.
Conditions and benefits
Location
Center of Málaga
Schedule
25 hours/week
5 days/week,
Monday-Sunday depending on company needs
Contract
6 months internship contract
Days off
2 days per week
Salary
Based on experience
Guest Service Agent recruitment process
Phone screening
Interviews
Offer
Join us
Fill in this form and our recruiters will consider your application.
